Privacy policy

Privacy Policy

Last updated: 01/23/2026

This Privacy Policy describes how Mirrors (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device and interaction with the website.

Information You Provide to Us

We collect personal information that you voluntarily provide when you:

Make a purchase
Contact customer support
Subscribe to emails or marketing
Create an account
Submit forms on our website

This information may include:

Full name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via third-party providers)

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type and version
Device information
Time zone
Pages visited
Interaction data (clicks, scrolls, session duration)
Referral sources

This data helps us improve user experience and website performance.

2. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Provide shipping and tracking updates
Communicate with you regarding your order
Detect fraud and ensure transaction security
Improve our website and services
Provide customer support
Send marketing communications (if you opt-in)
Comply with legal obligations

Mirrors operates under a global ecommerce model, and your data may be used to support international order fulfillment and logistics.

3. Payment Information

All payment transactions are processed securely through third-party payment providers (such as Shopify Payments, Stripe, PayPal, or other gateways).

We do not store or have direct access to your full credit card details.
Payment data is encrypted and handled in accordance with PCI-DSS security standards.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and improve our services.

These may include:

Essential cookies (website functionality)
Analytics cookies (performance tracking)
Marketing and advertising cookies
Retargeting pixels (such as Meta Pixel, Google Analytics, etc.)

Cookies allow us to:

Remember your preferences
Analyze site traffic
Optimize marketing campaigns
Improve user experience

You can disable cookies through your browser settings at any time.

5. Sharing Your Personal Information

We may share your information with trusted third-party service providers to operate our business effectively, including:

Shopify (store platform)
Payment processors
Shipping carriers and logistics partners
Analytics and tracking providers
Email marketing platforms

These partners only receive the information necessary to perform their services and are obligated to protect your data.

We do not sell your personal information.

6. International Data Transfers

As a global brand, your information may be processed and stored in different countries, including the United States and other jurisdictions where our service providers operate.

By using our Site, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

7. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill orders
Provide customer support
Comply with legal and tax obligations
Resolve disputes and enforce agreements

When your data is no longer required, it is securely deleted or anonymized.

8. Your Rights (GDPR & International Users)

Depending on your location (including the European Economic Area), you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Object to data processing
Request data portability
Withdraw consent at any time

To exercise any of these rights, please contact us via email.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Marketing Communications

If you subscribe to our newsletter or marketing communications, you may receive emails related to:

New product launches
Exclusive drops
Promotions and updates

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.

11. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of external websites.

We encourage you to review their privacy policies before providing any personal information.

12. Children’s Privacy

Our services are not directed to individuals under the age of 13.
We do not knowingly collect personal information from children.

If we become aware that personal data from a minor has been collected, we will take immediate steps to delete such information.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised “Last updated” date.
Continued use of our Site after changes constitutes acceptance of the updated policy.