Shipping policy

At Mirrors, we do our best to ensure every order reaches you safely and on time.
Each piece is carefully prepared, quality-checked, and packaged with intention before being dispatched from our fulfillment partners with tracking for full visibility.


Processing Time

All orders are processed within 1–2 business days after payment is confirmed.
During busy periods, new drops, or limited collection releases, processing may take slightly longer — we truly appreciate your patience as our team prepares each order with care and precision.

You will receive a shipping confirmation email with your tracking number once your order has been dispatched.


Shipping Rates & Delivery Estimates

United States 🇺🇸

Standard Shipping (5–10 business days) – $6.90 USD
Free Shipping on orders over $99 USD

Europe 🇪🇺

Standard Tracked Shipping (5–10 business days) – €5.90 EUR
Free Shipping on orders over €99 EUR

United Kingdom 🇬🇧

Standard Shipping (5–10 business days) – £5.90 GBP
Free Shipping on orders over £85 GBP

Australia 🇦🇺

Standard Shipping (5–10 business days) – A$6.90 AUD
Free Shipping on orders over A$149 AUD

Please note: Delivery times are estimates and begin once the order has been shipped.
Weekends, holidays, customs processing, and carrier delays are not included in these estimates.


Order Tracking

Once your order has shipped, you will receive an email with a tracking link.
Tracking information typically becomes active within 24–48 hours after dispatch.

If your tracking number is not updating or you have not received it, please contact our support team and we will assist you as soon as possible.


Address Accuracy

Please ensure that your shipping details are entered correctly at checkout.
Mirrors is not responsible for delivery issues, delays, or returned packages caused by incorrect or incomplete shipping information.

We currently do not ship to P.O. Boxes or military addresses (APO/FPO/DPO).


Lost or Delayed Packages

We understand how important it is for your order to arrive safely.
If your tracking shows a delay or your order has not arrived within the estimated timeframe, please contact us and we will work directly with the carrier to resolve the issue as quickly as possible.

If a package is officially confirmed as lost by the carrier, a replacement or store credit will be issued in accordance with our policies.


Customs, Duties & International Shipping

Mirrors operates globally.
International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the shipping cost.

Customs clearance may occasionally cause delays that are outside of our control.


Need Support?

Our team is here to assist you.
For any questions regarding your order or shipping status, please contact us at:

hello.wearmirrors@gmail.com

Please include your order number for faster support.

Thank you for your trust in Mirrors.
Every order is handled with care, intention, and attention to detail.